AWD DESIGN Privacy Policy
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How much information must you share?
The amount of information we collect depends on you. We collect information needed for secure ordering and customizing your experience. See below to find out what information is required for what task.
Browse online
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IP address - We use IP addresses to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information.
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Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from.
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Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers.
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Movements through our site - We keep track of pages you visit to help us provide a more personalized and relevant shopping experience.
Purchase product online from awddesign.co.uk
Name, address and payment information, although credit
card and PO numbers may be phoned in as an alternative.
Subscribe to e-mail newsletter
You must create an E-Account in order to subscribe
to our e-mail newsletter.
E-mail
a link to product information to a friend/colleague
"Send to Associate"
E-mail address of your friend/colleague and your e-mail
address.
Receive a catalog
Name, address and phone number.
Contest entries, surveys and other registrations
Name, e-mail and phone number, but varies by promotion
or purpose. See special note on contests below.
Is your information used for any other purpose?
We require only the personal information that is needed
for safely processing your online order and for contacting
you about your transactions. It is used exclusively
for that purpose. If you become a AWDDESIGN.CO.UK customer,
you may receive mailings from your account information
and your account information may be analyzed as part
of our standard business practices. If you would prefer
not to receive catalogs, please click
here.
Will your information be given to any other party?
Your personal information is not shared with any other
party.
Do you purchase information about your customers
from other companies?
We do not purchase any personal customer information.
The company information we purchase includes size
of company, number of employees and annual sales.
This is used for customizing the user experience online
and for supplementing our internal sales information.
What about e-mail?
When you purchase online from AWDDESIGN.CO.UK, we will
contact you by e-mail to confirm your order and to
update you on the status of your order. If you entered
a contest at AWDDESIGN.CO.UK, you may receive a follow-up
e-mail. This is the only e-mail you will receive from
such entries.
Customer satisfaction
AWDDESIGN.CO.UK is committed to providing all customers
with a world-class experience. In order to measure
how well we are doing and to better understand how
we can continually improve our product offerings and
our ability to meet your unique requirements, from
time-to-time we may contact you by phone or e-mail
and solicit your participation in research. Your participation
is voluntary and you may request to remove yourself
from future efforts of this kind.
NOTE:
Your accounts manager may occasionally send you
promotional or product information. In addition, AWDDESIGN.CO.UK
may, on occasion, send you updates on important information
about our company and services. If you do not wish
to receive such e-mails, simply let your accounts manager
know.
Who can see your account information?
Only authorized sales, customer service and accounting
personnel are permitted access to your account information.
Employees who violate our privacy pledge will be subject
to our normal disciplinary process. Whenever we hire
other organizations to provide support services, we
will require them to conform to our privacy pledge
and to allow us to audit them for compliance.
What if you change how you use my information?
If we change how we use your personal information,
we will notify you by prominently posting notice of
the change to this site.
What about cookies?
We use cookies as a way to give you better service.
They personalize your shopping experience and they
help identify you. You will need to set your browser
to accept cookies if you wish to add items to a shopping
cart. Information collected or stored via cookies
includes purchases; log in data, and pricing level.
This information is kept in a secured area within
AWDDESIGN.CO.UK.
How do you give us feedback?
Simply click here to
send us feedback via e-mail. Please note that feedback
given in this manner becomes property of AWDDESIGN.CO.UK
and may be used for promotional purposes. If you prefer
not to have your comments used in this manner, simply
use your own e-mail to send a message to webmaster.
Or you can indicate your preference at the top of
your message.
A special note about promotions:
If you elect to enter any contests or other promotions
related to AWDDESIGN.CO.UK please note that, by entering,
you are giving your permission to use your information
for promotional purposes.
How do I contact AWDDESIGN.CO.UK?
Click here to contact
us.